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Degraded

Degraded dashboard performance

May 14, 2026 at 2:23pm UTC
Affected services
Profound External API

Resolved
May 14, 2026 at 7:25pm UTC

We have worked with our upstream vendor to fix the issue and dashboard performance has recovered

Created
May 14, 2026 at 2:23pm UTC

Dashboard latency in Answer Engine Insights has degraded due to an incident with our cloud provider. Users may experience higher latency during this time

We have identified the root cause with the provider and are working to restore performance as quickly as possible.