Incidents et maintenances signalés sur la page de statut de Profound https://status.tryprofound.com/fr https://d1lppblt9t2x15.cloudfront.net/logos/9a49c9b6666f3fe7211121a656e3bd51.png https://status.tryprofound.com/fr fr https://status.tryprofound.com/fr/incident/1068526 Fri, 18 Sep 2026 22:55:00 -0000 https://status.tryprofound.com/fr/incident/1068526#945225f8d08a05928f708df19e40385b162b57a7c1563bebcf36c81777dce328 Incident One of our upstream providers is experiencing an outage, which may impact service availability. We will provide updates as they become available. https://status.tryprofound.com/fr/incident/1065943 Fri, 18 Sep 2026 15:37:00 -0000 https://status.tryprofound.com/fr/incident/1065943#012f802a82c9f747d75c297a4613a61b75c48b643eec2dda543f0e4d3b5bdb76 Incident We've made progress in understanding the variability affecting Google AI Mode citation data and are validating an updated approach to improve data stability. We will continue monitoring closely and share further updates as validation progresses. https://status.tryprofound.com/fr/incident/1065943 Wed, 02 Sep 2026 19:05:00 -0000 https://status.tryprofound.com/fr/incident/1065943#d4cfba8e890aad3b06f4926b9333a4a0a0d8edf6c8a11a8978849718f8310db7 Incident We're seeing variability in Google AI Mode citation data, which may impact some citation-related metrics. We are actively monitoring the situation and working on a fix to stabilize it https://status.tryprofound.com/fr/incident/895959 Thu, 14 May 2026 19:25:00 -0000 https://status.tryprofound.com/fr/incident/895959#b71645b7de781c57236071c06564da7c174d211e0fcb2f94e8735e68f374b457 Incident We have worked with our upstream vendor to fix the issue and dashboard performance has recovered https://status.tryprofound.com/fr/incident/895959 Thu, 14 May 2026 14:23:00 -0000 https://status.tryprofound.com/fr/incident/895959#72439b2fa9b1d6a0bf69bb7c4fb8d262dc42a84019c625a07a41e7c24f21032f Incident Dashboard latency in Answer Engine Insights has degraded due to an incident with our cloud provider. Users may experience higher latency during this time We have identified the root cause with the provider and are working to restore performance as quickly as possible. https://status.tryprofound.com/fr/incident/828931 Thu, 19 Feb 2026 18:14:00 -0000 https://status.tryprofound.com/fr/incident/828931#10c0fb173fefda234fb8133a8d31bc0aef4755a7c0dd896e0e61e93782b63470 Incident Our authentication provider has stabilized. We are continuing to monitor for any additional issues. If you experience any difficulties signing in, please try again or contact support. https://status.tryprofound.com/fr/incident/828931 Thu, 19 Feb 2026 16:40:00 -0000 https://status.tryprofound.com/fr/incident/828931#9466ac0f68baa19d53f0e26286ce19843886933d3140a245f1bce88f70991c2d Incident Our platform is currently experiencing intermittent issues with our authentication provider. Some users may have difficulty signing in or accessing their accounts. https://status.tryprofound.com/fr/incident/611982 Mon, 30 Jun 2025 21:31:00 -0000 https://status.tryprofound.com/fr/incident/611982#a91a0ce40b8c20c7fa1bd5460ed7e676765f69fe9e4b2701ebeed72d57bb759d Incident The issues have been resolved. We are continuing to monitor performance. https://status.tryprofound.com/fr/incident/611982 Mon, 30 Jun 2025 21:23:00 -0000 https://status.tryprofound.com/fr/incident/611982#c009b8a892449dee26d5a985c8c8839c9f7caceef5aabfa23117291e304b85d0 Incident The dashboard's performance has degraded due to high latency experienced by our authentication provider, Clerk. We are monitoring the situation. https://status.tryprofound.com/fr/incident/601818 Thu, 12 Jun 2025 20:45:00 -0000 https://status.tryprofound.com/fr/incident/601818#edb5719bb690f8fb12a1aab13ffa498466c1295bf47f892a012e002f17b43bb0 Incident Services are back to normal. https://status.tryprofound.com/fr/incident/601818 Thu, 12 Jun 2025 20:11:00 -0000 https://status.tryprofound.com/fr/incident/601818#e31a775fa3c450e90ae2e7d8f3ffd78207dfb5f38e1f1bb09560f67fb297cb0d Incident The upstream provider has recovered, and we are monitoring performance. The dashboard and APIs should be operating normally again. https://status.tryprofound.com/fr/incident/601818 Thu, 12 Jun 2025 18:25:00 -0000 https://status.tryprofound.com/fr/incident/601818#2ba953676c89d0c06e965c8f5b1c20bb5c4aff0695910e2585311ba4fc6e9dfa Incident Our authentication provider Clerk is currently experiencing an outage, which is causing cascading failures across our system. This has resulted in: Complete dashboard unavailability - users cannot access the dashboard interface Authentication failures - users are unable to log in to the platform Existing sessions may be terminated or experiencing intermittent issues The issue appears to be on Clerk's end as their service is not responding to authentication requests. This is impacting all users attempting to access our platform. https://status.tryprofound.com/fr/incident/511171 Tue, 11 Feb 2025 17:54:00 -0000 https://status.tryprofound.com/fr/incident/511171#febd8ca5ec0eadf3a0f792b6600d80bd1e59e2d3e289c7e4cbd2ae3001d346d3 Incident The elevated error rates previously reported in the Domain Analytics Log Ingestion API have been resolved. The issue was caused by unexpected traffic pressure on our gateway infrastructure. Our teams have addressed the gateway bottleneck and restored normal service operation. Thank you for your patience during this disruption. https://status.tryprofound.com/fr/incident/476305 Thu, 12 Dec 2024 00:58:00 -0000 https://status.tryprofound.com/fr/incident/476305#0dd23a922ba0f843d8ccdf034dec676705edc3ee871b4060769e92a0e428f954 Incident OpenAI is experiencing a widespread service disruption affecting multiple services including ChatGPT, API access, and Sora. This outage is directly impacting Profound's daily ChatGPT response collection operations.