Incidents signalés sur la page de statut de Profound https://status.tryprofound.com/fr https://d1lppblt9t2x15.cloudfront.net/logos/9a49c9b6666f3fe7211121a656e3bd51.png https://status.tryprofound.com/fr fr https://status.tryprofound.com/fr/incident/895959 Thu, 14 May 2026 19:25:00 -0000 https://status.tryprofound.com/fr/incident/895959#b71645b7de781c57236071c06564da7c174d211e0fcb2f94e8735e68f374b457 We have worked with our upstream vendor to fix the issue and dashboard performance has recovered https://status.tryprofound.com/fr/incident/895959 Thu, 14 May 2026 14:23:00 -0000 https://status.tryprofound.com/fr/incident/895959#72439b2fa9b1d6a0bf69bb7c4fb8d262dc42a84019c625a07a41e7c24f21032f Dashboard latency in Answer Engine Insights has degraded due to an incident with our cloud provider. Users may experience higher latency during this time We have identified the root cause with the provider and are working to restore performance as quickly as possible. https://status.tryprofound.com/fr Mon, 20 Apr 2026 22:46:16 +0000 https://status.tryprofound.com/fr#ed4026b11afa27fdd95c3ef02728d13e2f7c7edbb163592f87fa5ae5c3561a68 tryprofound.com est à nouveau opérationnel https://status.tryprofound.com/fr Mon, 20 Apr 2026 22:44:42 +0000 https://status.tryprofound.com/fr#ed4026b11afa27fdd95c3ef02728d13e2f7c7edbb163592f87fa5ae5c3561a68 tryprofound.com est indisponible https://status.tryprofound.com/fr Thu, 09 Apr 2026 23:37:19 +0000 https://status.tryprofound.com/fr#5b7bed37d121c9cf3fbd90c913a8eeef77b463ee9d1bad0e6f27fff1409b8162 tryprofound.com est à nouveau opérationnel https://status.tryprofound.com/fr Thu, 09 Apr 2026 23:35:33 +0000 https://status.tryprofound.com/fr#5b7bed37d121c9cf3fbd90c913a8eeef77b463ee9d1bad0e6f27fff1409b8162 tryprofound.com est indisponible https://status.tryprofound.com/fr Sun, 05 Apr 2026 04:01:41 +0000 https://status.tryprofound.com/fr#e11d4bca08e972371a26b65f8e7d61f12cb9edffa0a15e3e6d7a062446136bda Profound External API est à nouveau opérationnel https://status.tryprofound.com/fr Sun, 05 Apr 2026 04:00:35 +0000 https://status.tryprofound.com/fr#e11d4bca08e972371a26b65f8e7d61f12cb9edffa0a15e3e6d7a062446136bda Profound External API est indisponible https://status.tryprofound.com/fr Mon, 30 Mar 2026 14:15:58 +0000 https://status.tryprofound.com/fr#6069e161388b1f519c958e38fdfd3e5c541c400bb24e4dc2abd2a256296316f3 Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Mon, 30 Mar 2026 14:09:29 +0000 https://status.tryprofound.com/fr#6069e161388b1f519c958e38fdfd3e5c541c400bb24e4dc2abd2a256296316f3 Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Mon, 30 Mar 2026 09:52:57 +0000 https://status.tryprofound.com/fr#da5bfacf8cc72d9604c5ef88cf06997ef5b45888c03e127867022ac63776ebc1 Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Mon, 30 Mar 2026 09:47:31 +0000 https://status.tryprofound.com/fr#da5bfacf8cc72d9604c5ef88cf06997ef5b45888c03e127867022ac63776ebc1 Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Mon, 30 Mar 2026 07:42:07 +0000 https://status.tryprofound.com/fr#eb68c269caac4ea5df06c66a9659af5dd257357b992403b15ef32058c10ebcda Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Mon, 30 Mar 2026 07:40:29 +0000 https://status.tryprofound.com/fr#eb68c269caac4ea5df06c66a9659af5dd257357b992403b15ef32058c10ebcda Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Tue, 24 Mar 2026 18:41:00 +0000 https://status.tryprofound.com/fr#9db2c18e2a5ce126bed558776c3dcc6a2ddbb7162f9931f3347704614d9b54dd Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Tue, 24 Mar 2026 18:39:58 +0000 https://status.tryprofound.com/fr#9db2c18e2a5ce126bed558776c3dcc6a2ddbb7162f9931f3347704614d9b54dd Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Sat, 21 Mar 2026 19:28:08 +0000 https://status.tryprofound.com/fr#327fa5e46591d5a0ca4208d7d35df2aee145f5fcfe332587c404792918cfdfc2 Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Sat, 21 Mar 2026 19:27:03 +0000 https://status.tryprofound.com/fr#327fa5e46591d5a0ca4208d7d35df2aee145f5fcfe332587c404792918cfdfc2 Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Wed, 18 Mar 2026 06:59:41 +0000 https://status.tryprofound.com/fr#96f75e5645f375b190d67aacca1e86cb5fb19255e0a0b9dbf40274b7d264062f Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Wed, 18 Mar 2026 06:40:03 +0000 https://status.tryprofound.com/fr#96f75e5645f375b190d67aacca1e86cb5fb19255e0a0b9dbf40274b7d264062f Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Sun, 15 Mar 2026 19:47:30 +0000 https://status.tryprofound.com/fr#ba90af3030e5b7e99b458438258c8600d5742797ca2f543a79f48a0864823cc4 Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Sun, 15 Mar 2026 19:46:25 +0000 https://status.tryprofound.com/fr#ba90af3030e5b7e99b458438258c8600d5742797ca2f543a79f48a0864823cc4 Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr Fri, 06 Mar 2026 14:47:59 +0000 https://status.tryprofound.com/fr#ebcad9ba135acbd588e045c5bf048980c3133bfba7735e0a07d8b444d7c0fed1 Agent Analytics Ingestion API est à nouveau opérationnel https://status.tryprofound.com/fr Fri, 06 Mar 2026 14:43:28 +0000 https://status.tryprofound.com/fr#ebcad9ba135acbd588e045c5bf048980c3133bfba7735e0a07d8b444d7c0fed1 Agent Analytics Ingestion API est indisponible https://status.tryprofound.com/fr/incident/828931 Thu, 19 Feb 2026 18:14:00 -0000 https://status.tryprofound.com/fr/incident/828931#10c0fb173fefda234fb8133a8d31bc0aef4755a7c0dd896e0e61e93782b63470 Our authentication provider has stabilized. We are continuing to monitor for any additional issues. If you experience any difficulties signing in, please try again or contact support. https://status.tryprofound.com/fr/incident/828931 Thu, 19 Feb 2026 16:40:00 -0000 https://status.tryprofound.com/fr/incident/828931#9466ac0f68baa19d53f0e26286ce19843886933d3140a245f1bce88f70991c2d Our platform is currently experiencing intermittent issues with our authentication provider. Some users may have difficulty signing in or accessing their accounts. https://status.tryprofound.com/fr/incident/611982 Mon, 30 Jun 2025 21:31:00 -0000 https://status.tryprofound.com/fr/incident/611982#a91a0ce40b8c20c7fa1bd5460ed7e676765f69fe9e4b2701ebeed72d57bb759d The issues have been resolved. We are continuing to monitor performance. https://status.tryprofound.com/fr/incident/611982 Mon, 30 Jun 2025 21:23:00 -0000 https://status.tryprofound.com/fr/incident/611982#c009b8a892449dee26d5a985c8c8839c9f7caceef5aabfa23117291e304b85d0 The dashboard's performance has degraded due to high latency experienced by our authentication provider, Clerk. We are monitoring the situation. https://status.tryprofound.com/fr/incident/601818 Thu, 12 Jun 2025 20:45:00 -0000 https://status.tryprofound.com/fr/incident/601818#edb5719bb690f8fb12a1aab13ffa498466c1295bf47f892a012e002f17b43bb0 Services are back to normal. https://status.tryprofound.com/fr/incident/601818 Thu, 12 Jun 2025 20:11:00 -0000 https://status.tryprofound.com/fr/incident/601818#e31a775fa3c450e90ae2e7d8f3ffd78207dfb5f38e1f1bb09560f67fb297cb0d The upstream provider has recovered, and we are monitoring performance. The dashboard and APIs should be operating normally again. https://status.tryprofound.com/fr/incident/601818 Thu, 12 Jun 2025 18:25:00 -0000 https://status.tryprofound.com/fr/incident/601818#2ba953676c89d0c06e965c8f5b1c20bb5c4aff0695910e2585311ba4fc6e9dfa Our authentication provider Clerk is currently experiencing an outage, which is causing cascading failures across our system. This has resulted in: Complete dashboard unavailability - users cannot access the dashboard interface Authentication failures - users are unable to log in to the platform Existing sessions may be terminated or experiencing intermittent issues The issue appears to be on Clerk's end as their service is not responding to authentication requests. This is impacting all users attempting to access our platform. https://status.tryprofound.com/fr/incident/511171 Tue, 11 Feb 2025 17:54:00 -0000 https://status.tryprofound.com/fr/incident/511171#febd8ca5ec0eadf3a0f792b6600d80bd1e59e2d3e289c7e4cbd2ae3001d346d3 The elevated error rates previously reported in the Domain Analytics Log Ingestion API have been resolved. The issue was caused by unexpected traffic pressure on our gateway infrastructure. Our teams have addressed the gateway bottleneck and restored normal service operation. Thank you for your patience during this disruption. https://status.tryprofound.com/fr/incident/476305 Thu, 12 Dec 2024 00:58:00 -0000 https://status.tryprofound.com/fr/incident/476305#0dd23a922ba0f843d8ccdf034dec676705edc3ee871b4060769e92a0e428f954 OpenAI is experiencing a widespread service disruption affecting multiple services including ChatGPT, API access, and Sora. This outage is directly impacting Profound's daily ChatGPT response collection operations.